Do you offer comprehensive hot tub parts selection?

No matter what you need for your hot tub or spa, the premier hot tub parts destination in Canada has you covered. We offer a comprehensive selection of parts from top brands such as Balboa, Gecko, and Waterway, ensuring you get the best quality for your hot tub.

How fast is shipping across Canada?

Time is of the essence when it comes to hot tub repairs, and that's why fast shipping across Canada is a top priority. The premier hot tub parts destination offers fast and free shipping (Free shipping is available on orders of $69 before tax to most locations in Canada, excluding Nunavut, Yukon, Northwest Territories, remote/beyond zones.) all over the country, ensuring you receive your parts and supplies in no time. So, whether you're fixing a heater or upgrading your hot tub controls, you can rest assured that your order will arrive quickly and in perfect condition.

How important to update hot tub covers and accessories?

Hot tub covers and accessories play a crucial role in maintaining your home spa. Not only do they protect your hot tub from dirt and debris, but they also help insulate the tub and keep the water temperature steady. Finding the perfect hot tub cover and essential accessories is a breeze when shopping online with Pool & HotTub Depot, with our fast shipping and wide selection of products to choose from. With various styles, colors, and materials to choose from, you're sure to find the perfect cover that not only protects your hot tub but also complements your outdoor space.

Do I need to upgrade my hot tub controls?

One of the main advantages of modern hot tub controls is the added safety they provide. Features like automatic shut-off can help prevent accidents and injuries by ensuring your hot tub doesn't run longer than necessary. Additionally, modern hot tub controls are designed to be energy efficient, helping you save on utility bills and reduce your environmental impact. Besides safety and energy efficiency, modern hot tub controls also offer convenience and ease of use. With user-friendly control panels and remote monitoring capabilities, you can easily adjust the temperature, jet settings, and lighting from the comfort of your home. This level of control allows you to create the perfect ambiance and relaxation experience every time you step into your hot tub.

How to choose the right hot tub controls?

When selecting the right hot tub controls, it's essential to consider the features that matter most to you. Do you value energy efficiency, safety, or user-friendly control panels? Knowing your priorities will help narrow down your options and ensure you choose the ideal controls for your hot tub. In addition to considering the features, it's important to think about the size of your hot tub and the type of control system that will work best for your specific needs. By taking the time to research different hot tub controls and their features, you'll be able to make an informed decision and enjoy a more satisfying hot tub experience.

How to find the right replacement part?

Once you've identified the problem with your hot tub, the next step is finding the right replacement part. The best way to find quality spa replacement parts and accessories is to search our Parts Wiki too see if we carry what you need! If not, search for a reputable supplier, either online or locally. When choosing a supplier, make sure they carry the specific part you need, and that their products are of good quality. Once you've found a suitable supplier, order the replacement part and get ready to enjoy a fully functional hot tub once again.

Hot Tub Error Codes And Fixes

If you're looking to diagnose your hot tub error codes, you may need to identify your spa pack brand first. Different spa packs and spa brands have their own set of error codes, but two commonly used are Balboa Error Codes and Gecko Error Codes. It's important to note that Balboa Error Codes are applicable to all circuit boards manufactured by Balboa, even those customized for brands like Cal Spas, Marquis Spas, Master Spas, Jacuzzi, Sundance, and more.

Click on any Blue error code below for a description of causes, troubleshooting and repair information.

Balboa Error Codes

pd: Power supply on battery
OH: Sensors reading 112-118F
OHH: Overheat. One sensor has detected 118º. Spa has shut down.
OHS: Overheat.. One sensor has detected 110º. Spa has shut down.
Flo: flow/pressure switch error
Cool: Water temp 20 degrees below set point
ICE: Potential freeze condition
Sn1: Hi-limit sensor failure
Sn3: Temp sensor malfunction
Sna: Sensor A fail
Snb: Sensor B fail
SnS: Sensors out of balance. If alternating with temp, may be temporary condition.
HFL: Substantial difference between temp sensors detected. Could indicate a flow problem
LF: Persistent low flow problems. (Displays on the 5th occurrence of "HFL" message with 24 hours). Heater is shut down, but other spa functions run normally.
dr: Inadequate flow in heater.
dry: Inadequate flow in heater. (Displays on third occurrence of "dr" message)
Pr: When spa is first actuated, it will go into Priming Mode
---: Unknown water temp.
Std: Spa operating in Standard Mode.
Ecn: Spa operating in Economy Mode.
SE: Spa operating in Standard-in-Economy Mode.
ILOC: Interlock failure - possible pump/ozone spike

CTI Error Codes

thl/39: temp probe problem
th2/current temp: temp probe problem
th3/39: water temp below 39° F
OH: water over 112° F. System will restart when temp. drops
hot: water over 112° F. System will restart when temp. drops
HL: High limit switch tripped

Dream Maker Error Codes

OH: Overheat 108° F, spa is deactivated.
FL: Flow. Pressure switch not working
SN: Non functional high temperature sensor. Heater is deactivated
F2: 4 hours daily filtration
F4: 8 hours daily filtration
F6 : 12 hours daily filtration
FC : continuous filtration

EasyPak Error Codes

C: Celsius
CL: Current Time of Day
ECdu: Econo Mode Duration
Econ: Econo Mode Turn On
F: Fahrenheit
Fldu: Filter Cycle Duration
Flon: Filter Cycle Turn On
FLC: Pressure Switch Alarm
FLO: Pressure Switch Alarm
FrEE: Freeze Protection Alarm
HL: High Temperature Alarm
Loc: Panel / Keypad Locked
PrH: Temperature Sensors Alarm
Prr: Temperature Sensors Alarm
Tu: Temp Set Celsius
Tu: Temp Set F

Gecko

AOH: Temp in Equipment compartment to high
FLO: Pressure switch failure, switch open
FLC: Pressure switch failure, switch closed
FrE: Possible freeze condition
Flashing Display
3 Flashing Dots
3 Flashing Dots & LED
HL: Sensor measuring 119F
Prr: Temp sensor failure
Prh: Hi-limit sensor failure

Gecko SP Codes (Spa Packs)

SP-HR: hardware error
SP-BR: breaker setting to low
SP-IN: Input voltage low
SP-F1,F2 or F3: Fuse 1,2 or blown
SP-OT: Temp inside skirt high
SP-OH: Water temp over 112F

Gecko RH Codes (Heater)

RH-HR: Heater Hardware error
RH-NH: Heat attempted & failed
RH-NF: No flow in heater
RH-NC: Comm error to Pack
RH-HL: Heater Hi Limit

Gecko Accessory Codes

P1, P2 or P3-ER: Pump 1,2 or 3 failure
CP-ER: Circ pump failure
BL-ER: Blower failure
O3-Er: Ozone error
A1/A2-ER: Aux. system error
FN-ER: Fan failure
FB-ER: Fiber optic failure
SC-ER: System learning failure

Jacuzzi Error Codes

OH : Overheat Protection (Heater is deactivated, pumps low speed is activated)
COOL : temp 20° F cooler than set point
FLO* : Flow Switch (heater is deactivated. Pump may also be deactivated)
FLO2 : Closed or shorted flow switch on system startup
Hold : Panel pressed too many times in a short period of time
HOT : Circuit Board temp exceeded acceptable limit
ICE : Freeze protection.No action is necessary
I CE2 : Freeze protection.No action is necessary
PnL : Communication error between the panel and circuit board
---- : "Watchdog" problem detected
Sn1 : Open/Shorted sensor
Sn3 : Open /shorted sensor FLO2: Closed/shorted flow switch at startup

Pinnacle Spas Error Codes

OH: Temperature has exceeded 110° F
SN: Sensor failure
FL: Flow/pressure switch stuck in closed position

Spa Builders By Gecko Error Codes

Sn1: Nonfunctional high temp sensor.
Sn2: Nonfunctional temp sensor.
FL1: Water flow problem, pressure switch malfunction. Check for low water level and ensure pump is primed. Check for clogged filter
FL2: Pressure switch problem. Switch closed while pump is deactivated
COL: Cool condition. If water temp drops 20ºF below set temp, low speed pump and heater activates to bring temp within 15º of set temp
ICE: Freeze condition. 55ºF detected. Low speed pump and heater will activate until spa reaches 65ºF
OH: High temperature condition, has reached 110ºF. Low speed pump (and air blower if equipped) will activate to lower temp
---: "Watchdog". Water temp has reached 118ºF.

Spa Quip Error Codes

err 1 (H20) : Prime Failed
err 3: Stuck Button
err 4 : No Water Sensor
err 5 : Over temp
err 6 : Thermal Cut Out Tripped
err 7 : Stuck Relay
err 8 : No Temp Data
01: Stuck Button
02: No Controller Data
03: Temp Sensor
04: Water Sensor
05: Spa Over Temp
06: Heater Thermal Cut Out
07: Stuck Heater Relay
09: Water Prime Failed

Sundance Spas Error Codes

COL: Temp 20F below set point
ILOC: Interlock failure - possible pump/ozone spike
FLO/FL1/FL2: Flow/Pressure switch malfunction
Hold: Panel buttons pressed to many times/quickly
HOT: PCB temperature above acceptable limit - air blower on
ICE: Potential freeze condition
Pnl: Communication between PCB and panel interrupted
Sn1: Hi-limit sensor failure
Sn3: Temp sensor failure
---: "Watchdog" problem detected (possible temp /hi-limit error)

Vita Spas Error Codes

HiLi: Water tem over acceptable limit
BJ2P: Pump/Blower purge - normal condition
FP: Freeze protect mode - temp under acceptable condition
SS=0;SS=S;LS=O;LS=S : Multiple causes; open sensors, bad connection or voltage

Hot tub error codes