Balboa BP100 TP500 Bundle - 5.5KW

Balboa BP100 Bundle with 5.5KW heater and the larger rectangle-shaped 6-button TP500 topside control panel is an ideal basic spa control system. The 5.5KW heater offers higher heat output and typically keeps the hot tub water temperature at the set point during use in the colder winter months. This compact feature-rich hot tub control system is ideal for retrofitting in basic spas with 1 or 2 pumps. Can also be configured to run on 120 volts for single pump applications.

Can run:

• 1 - 2 speed pump 120V or 240V (Max 12.0 Amps)
• Ozonator 120V or 240V
• Dedicated circulation pump (min 23 GPM and 1-1/2" plumbing ) 120V or 240V
  (Pump 1 must be single speed for circ pump option)
• 2nd single speed pump or blower 120V or 240V
• 12V light
• Balboa ControlMySpa wifi compatible (Sold Separately)

Whats Included:

• 1 x G5310 BP100G2 System with 5.5KW heater
• 1 x TP500 Topside control panel. 6.25" (15.8cm) x 2.25" (5.7cm)
• 1 x Topside control panel overlay (Warm/Cool/Menu/Light/Jets/Aux buttons)
• 1 x Topside control panel adaptor plate 9" (22.86cm)x 4" (10.16cm)
• 1 x Light cord, 8'

Product Note.
The Balboa BP100G2 is factory configured for 240 volt applications, for 120 volt applications it must be configured.
Additional 1 speed pump cord is sold separately and not included.

Manuals:

• BP100 Tech manual
• TP500 Keypad manual (English)
• TP500 Keypad manual (French)

When and how will my order ship?

Orders placed before 10am EST Monday to Friday excluding holidays typically ship same day for items in stock at one of our shipping facilities. Most orders leave the warehouse within 48 hours during business days. If item(s) on your order are back ordered or sold out before your order can be filled, a follow up email will be sent to you. Any orders with Special Order items will ship when the Special Order items arrive at the shipping depot.

Once your order has shipped the tracking information will be included in your Shipping Confirmation email. Please note that it can take up to 48 hours for the shipping company to update online tracking information. We ship using multiple delivery partners including Canada Post Expedited Parcel, UPS, and Purolator. Orders with a PO Box or Rural Route address ship via Canada Post only. Items may be shipped from multiple locations and arrive in separate packages and on different days.

Free Ground Shipping

Free shipping is available on orders of $69 before tax to most locations in Canada, excluding Nunavut, Yukon, Northwest Territories, remote/beyond zones. Pool & Hot Tub Depot will select the most cost-effective carrier for orders eligible for free shipping to your area, typically Canada Post Expedited ground shipping. Alternative shipping options are available at checkout for an additional fee.

$9.00 Flat Rate Standard Ground Shipping

$9.00 Flat rate standard ground shipping is available on orders under $69 before tax to most locations in Canada, excluding Nunavut, Yukon, Northwest Territories, remote/beyond zones. Pool & Hot Tub Depot will choose the most economical carrier for orders under $69 before tax that have paid the $9 flat-rate shipping fee, usually Canada Post Expedited Ground. Other shipping options can be selected at checkout for an extra cost.

UPS Standard Shipping

UPS Standard is a cost-effective, reliable ground shipping option, available for an additional fee at checkout to select areas in Canada that UPS serves. Please note that the transit time for the package is tracked by UPS starting from the day the order is picked up at the warehouse in London, Ontario, not from the day the order is placed online or by phone. UPS delivery business days are Monday to Friday 9am up to 8pm. All Canadian holidays are excluded and do not count as a business day.

UPS Express Shipping

UPS next business day* delivery is available for an additional fee at checkout to select areas in Canada that UPS serves. Please note that the transit time for the package is tracked by UPS starting from the day the order is picked up at the warehouse in London, Ontario, not from the day the order is placed online or by phone. *UPS delivery business days are Monday to Friday 9am up to 8pm. All Canadian holidays are excluded and do not count as a business day.

In-Store Pickup

In-store pickup is available at the London, Ontario location only. You will be notified via email when your order is available for pick-up. Please wait for the email as your order may not be available for pick up earlier. Orders that have not been picked up within 30 days of the order date may be cancelled and refunded to the original method of payment.

Remote and Airstage Locations

As determined by Canada Post and or UPS, areas considered remote, that receive infrequent mail service or where mail must be airlifted are ineligible for free shipping or $9.00 flat rate shipping. Remote areas are listed in Table 9 and the Air Stage Locations list is available here. Shipping costs to any of these areas is calculated by weight and size of the order, please add the desired items to the cart and enter your postal code in the shipping calculator of the shopping cart.

Shipping Outside Canada

Poolandhottubdepot.com only ships within Canada. Unfortunately we are not able to export our products to any other countries.

Cancellations

Should the need arise to cancel an order after it’s been placed, we will do our best to accommodate your request. Please get in touch with our Customer Care team as soon as possible, ways to contact us can be found here. Once your order moves into the awaiting shipment stage in our warehouse, we may no longer be able to cancel it. Should this be the case, we can help facilitate a return upon delivery (excluding final sale items).

Warranty Coverage: Balboa VS packs/bundles and BP series packs/bundles come with a twelve (12) months limited manufacturer's warranty from the date of purchase that covers defects in workmanship and materials. This warranty will be void if these parts are damaged due to improper installation or use or if the damage is from exposure to water or electrical power surges. The warranty does not cover any labour charges, the cost of lost water or chemicals, or any other possible damages. Not suitable for salt water applications, voids warranty.

IMPORTANT. Terminal block screws need to be tightened to torque to the specs listed on the inside cover of the pack. Failure to tighten properly can cause heat/resistance arc burn damage to the circuit board. The manufacturer will not honour the limited product warranty if these connection points are burned.