Gecko in.touch2, WIFI module for XM2, XE and Y systems

in.touch 2 the ultimate WI-FI remote control for hot tubs with a current generation Gecko X or Y series systems that has the current generation firmware. For spas and swim spas with 2 - IN.XE packs set up as a primary and secondary an additional communication port expander will be required which is a special order part sold separately.

Current generation single pack systems that the in.touch2 is compatible with :

• IN.XE-5 with firmware #291 Rev. 4.0 (Dynasty Spas)
• IN.XE-5 with firmware #299 or #300 Rev. 3.0
• IN.XE-3 with firmware #295 Rev. 2.0 (Hydropool)
• IN.XM2 with firmware #181 Rev. 3.0
• IN.YE-5 with firmware #355 Rev. 4.0
• IN.YT with firmware #361 Rev. 3.0
• IN.YJ-2 with firmware #316 Rev. 1.0
• IN.JY-3 with firmware #286 Rev. 1.0

Whats in the box:

• 1 x Blue Transmitter, plugs into Gecko hot tub controller
• 1 x Blue Receiver, plugs into home internet router
• 1 x Power transformer with cord and reg house plug for Blue receiver
• 1 x Yellow internet cable and 12"

Simplest of setups
in.touch 2 eliminates all the complexities of connecting your spa to the Internet and transforms your smartphone or tablet into your ultimate Wi-Fi spa remote control. in.touch 2 comes with state-of-the-art apps and 2 pre-paired radio frequency transmitters, one being part of your spa system and the second one being connected to your Internet router. Both RF transmitters are prelinked to one another, enabling an immediate and perfect communication between you and your spa.

Strong and long range communication signal
Through their proprietary RF technology, in.touch 2 transceivers emit a strong, stable and long range signal between your spa and your router (about 3 times longer than regular Wi-Fi signal). No need for repeaters or boosters: your spa will always remain within reach in typical backyard settings.

State-of-the-art app with push notifications
in.touch 2 streamlined application makes it very easy to control and program all the functions and features of your spa from your smartphone or your tablet. Even when you’re away from home, you get full control of your water care settings, filtration cycles, water temperature, economy modes and a lot more. Push notifications will always keep you informed on the status of your spa, even when your app is not open.

When and how will my order ship?

Orders placed before 10am EST Monday to Friday excluding holidays typically ship same day for items in stock at one of our shipping facilities. Most orders leave the warehouse within 48 hours during business days. If item(s) on your order are back ordered or sold out before your order can be filled, a follow up email will be sent to you. Any orders with Special Order items will ship when the Special Order items arrive at the shipping depot.

Once your order has shipped the tracking information will be included in your Shipping Confirmation email. Please note that it can take up to 48 hours for the shipping company to update online tracking information. We ship using multiple delivery partners including Canada Post Expedited Parcel, UPS, and Purolator. Orders with a PO Box or Rural Route address ship via Canada Post only. Items may be shipped from multiple locations and arrive in separate packages and on different days.

Free Ground Shipping

Free shipping is available on orders of $69 before tax to most locations in Canada, excluding Nunavut, Yukon, Northwest Territories, remote/beyond zones. Pool & Hot Tub Depot will select the most cost-effective carrier for orders eligible for free shipping to your area, typically Canada Post Expedited ground shipping. Alternative shipping options are available at checkout for an additional fee.

$9.00 Flat Rate Standard Ground Shipping

$9.00 Flat rate standard ground shipping is available on orders under $69 before tax to most locations in Canada, excluding Nunavut, Yukon, Northwest Territories, remote/beyond zones. Pool & Hot Tub Depot will choose the most economical carrier for orders under $69 before tax that have paid the $9 flat-rate shipping fee, usually Canada Post Expedited Ground. Other shipping options can be selected at checkout for an extra cost.

UPS Standard Shipping

UPS Standard is a cost-effective, reliable ground shipping option, available for an additional fee at checkout to select areas in Canada that UPS serves. Please note that the transit time for the package is tracked by UPS starting from the day the order is picked up at the warehouse in London, Ontario, not from the day the order is placed online or by phone. UPS delivery business days are Monday to Friday 9am up to 8pm. All Canadian holidays are excluded and do not count as a business day.

UPS Express Shipping

UPS next business day* delivery is available for an additional fee at checkout to select areas in Canada that UPS serves. Please note that the transit time for the package is tracked by UPS starting from the day the order is picked up at the warehouse in London, Ontario, not from the day the order is placed online or by phone. *UPS delivery business days are Monday to Friday 9am up to 8pm. All Canadian holidays are excluded and do not count as a business day.

In-Store Pickup

In-store pickup is available at the London, Ontario location only. You will be notified via email when your order is available for pick-up. Please wait for the email as your order may not be available for pick up earlier. Orders that have not been picked up within 30 days of the order date may be cancelled and refunded to the original method of payment.

Remote and Airstage Locations

As determined by Canada Post and or UPS, areas considered remote, that receive infrequent mail service or where mail must be airlifted are ineligible for free shipping or $9.00 flat rate shipping. Remote areas are listed in Table 9 and the Air Stage Locations list is available here. Shipping costs to any of these areas is calculated by weight and size of the order, please add the desired items to the cart and enter your postal code in the shipping calculator of the shopping cart.

Shipping Outside Canada

Poolandhottubdepot.com only ships within Canada. Unfortunately we are not able to export our products to any other countries.

Cancellations

Should the need arise to cancel an order after it’s been placed, we will do our best to accommodate your request. Please get in touch with our Customer Care team as soon as possible, ways to contact us can be found here. Once your order moves into the awaiting shipment stage in our warehouse, we may no longer be able to cancel it. Should this be the case, we can help facilitate a return upon delivery (excluding final sale items).

1-year limited warranty against manufacturing defects.