Balboa BP7 For Canadian Spas, 2014+, 4kw

This Balboa BP7 control system is a compatible replacement for the BP501x used in many Canadian Spas models from 2014 and newer. This Balboa BP7 has the 4.0KW heater and can be programmed to manage up to 3 pumps plus a dedicated circulation pump.

Compatible replacement for:

2014 + 1 Pump models (Factory Set):

• Yukon, Quebec, Montreal, Halifax, Calgary, Kelowna, Winnipeg, Cambridge, Ottawa and Toronto with 4.0KW heater

2014+ 2 Pump Models (Programming Required):

• Toronto SE, Thunder Bay, Victoria, Alberta and Kinston with 4.0KW heater

2014 + 3 Pumps or 2 pumps plus air blower model (Programming Required):

• Niagara, Niagara Falls, 13ft St. Lawrence Swim Spa, 20ft St. Lawrence Swim Spa with 4.0KW heater

Important.
This BP7 can be set to manage up to 3 pumps, the default setting from the factory is for 1 - 2 speed pump. It will need to be programmed from the topside control panel once installed to manage the correct number of pumps if your hot tub has more than 1 - 2 speed pump. Factory configured for 220 - 240 volts 60HZ, can be configured for 120 volts 60HZ.

Electronic Parts Return Policy.

All Balboa Spa Control systems we sell are shipped factory new and factory tested. Balboa Spa Control Systems and electronic parts are non-returnable as they cannot be resold. For further information, please refer to our return policy. All Balboa products come with the original manufacturer's warranty.

When and how will my order ship?

Orders placed before 10am EST Monday to Friday excluding holidays typically ship same day for items in stock at one of our shipping facilities. Most orders leave the warehouse within 48 hours during business days. If item(s) on your order are back ordered or sold out before your order can be filled, a follow up email will be sent to you. Any orders with Special Order items will ship when the Special Order items arrive at the shipping depot.

Once your order has shipped the tracking information will be included in your Shipping Confirmation email. Please note that it can take up to 48 hours for the shipping company to update online tracking information. We ship using multiple delivery partners including Canada Post Expedited Parcel, UPS, and Purolator. Orders with a PO Box or Rural Route address ship via Canada Post only. Items may be shipped from multiple locations and arrive in separate packages and on different days.

Free Ground Shipping

Free shipping is available on orders of $69 before tax to most locations in Canada, excluding Nunavut, Yukon, Northwest Territories, remote/beyond zones. Pool & Hot Tub Depot will select the most cost-effective carrier for orders eligible for free shipping to your area, typically Canada Post Expedited ground shipping. Alternative shipping options are available at checkout for an additional fee.

$9.00 Flat Rate Standard Ground Shipping

$9.00 Flat rate standard ground shipping is available on orders under $69 before tax to most locations in Canada, excluding Nunavut, Yukon, Northwest Territories, remote/beyond zones. Pool & Hot Tub Depot will choose the most economical carrier for orders under $69 before tax that have paid the $9 flat-rate shipping fee, usually Canada Post Expedited Ground. Other shipping options can be selected at checkout for an extra cost.

UPS Standard Shipping

UPS Standard is a cost-effective, reliable ground shipping option, available for an additional fee at checkout to select areas in Canada that UPS serves. Please note that the transit time for the package is tracked by UPS starting from the day the order is picked up at the warehouse in London, Ontario, not from the day the order is placed online or by phone. UPS delivery business days are Monday to Friday 9am up to 8pm. All Canadian holidays are excluded and do not count as a business day.

UPS Express Shipping

UPS next business day* delivery is available for an additional fee at checkout to select areas in Canada that UPS serves. Please note that the transit time for the package is tracked by UPS starting from the day the order is picked up at the warehouse in London, Ontario, not from the day the order is placed online or by phone. *UPS delivery business days are Monday to Friday 9am up to 8pm. All Canadian holidays are excluded and do not count as a business day.

In-Store Pickup

In-store pickup is available at the London, Ontario location only. You will be notified via email when your order is available for pick-up. Please wait for the email as your order may not be available for pick up earlier. Orders that have not been picked up within 30 days of the order date may be cancelled and refunded to the original method of payment.

Remote and Airstage Locations

As determined by Canada Post and or UPS, areas considered remote, that receive infrequent mail service or where mail must be airlifted are ineligible for free shipping or $9.00 flat rate shipping. Remote areas are listed in Table 9 and the Air Stage Locations list is available here. Shipping costs to any of these areas is calculated by weight and size of the order, please add the desired items to the cart and enter your postal code in the shipping calculator of the shopping cart.

Shipping Outside Canada

Poolandhottubdepot.com only ships within Canada. Unfortunately we are not able to export our products to any other countries.

Cancellations

Should the need arise to cancel an order after it’s been placed, we will do our best to accommodate your request. Please get in touch with our Customer Care team as soon as possible, ways to contact us can be found here. Once your order moves into the awaiting shipment stage in our warehouse, we may no longer be able to cancel it. Should this be the case, we can help facilitate a return upon delivery (excluding final sale items).

Warranty Coverage: Balboa VS packs/bundles and BP series packs/bundles come with a twelve (12) months limited manufacturer's warranty from the date of purchase that covers defects in workmanship and materials. This warranty will be void if these parts are damaged due to improper installation or use or if the damage is from exposure to water or electrical power surges. The warranty does not cover any labour charges, the cost of lost water or chemicals, or any other possible damages. Not suitable for salt water applications, voids warranty.

IMPORTANT. Terminal block screws need to be tightened to torque to the specs listed on the inside cover of the pack. Failure to tighten properly can cause heat/resistance arc burn damage to the circuit board. The manufacturer will not honour the limited product warranty if these connection points are burned.