Balboa ControlMySpa WiFi for BP Series - 59303

The Balboa ControlMySpa wifi gateway works seamlessly with Balboa's powerful feature rich BP series control systems technology. Compact, reliable, and secure, the Gateway Ultra is simple to install and support. App available for Apple or Android smart device. No compatible with Balboa VS and EL series control systems.

Control Your Hot Tub From Your Smart Phone

Easy to use app, no access or monthly fees, latest wi-fi technology for better coverage.

The ControlMySpa™ Action on Google

ControlMySpa™ hot tubs work with Hey Google to help you turn on the lights, see what the temperature of the spa is or what the status of the heater is just by using your voice.

Just Ask Alexa. ControlMySpa™ skill for Amazon Alexa.

Control your spa with your voice. Just ask Alexa to turn on the lights, what the temperature of the spa is or what the heater status is using your Amazon Echo or other Alexa-enabled device.

Compatible with:

• Balboa BP7, all
• Balboa BP100, all
• BP500, all
• BP501, all
• NBP501X, all

Documents:

• PDF Download link to: User installation guide
• Quick Tips, videos (open in new page): Videos

Whats included:

• Gateway Ultra Spa Module
• Gateway Ultra Home Module
• Wall plug cord power supply for Home Module
• CAT 5 Cable for Home Module to Router
• Spa Module Quick Start Guide
• Home Module Quick Start Guide

Important Product Note:
Pool and Hot Tub Depot is an authorized online dealer for Balboa products and the CMS activation code for the wifi system is provided for the ControlMySpa systems purchased from Pool and Hot Tub Depot. The activation codes are not provided by and cannot be obtained from Balboa, they can only be obtained from the authorized dealer the wifi unit is purchased from and are serial number specific.

Download the ControlMySpa app.

When and how will my order ship?

Orders placed before 10am EST Monday to Friday excluding holidays typically ship same day for items in stock at one of our shipping facilities. Most orders leave the warehouse within 48 hours during business days. If item(s) on your order are back ordered or sold out before your order can be filled, a follow up email will be sent to you. Any orders with Special Order items will ship when the Special Order items arrive at the shipping depot.

Once your order has shipped the tracking information will be included in your Shipping Confirmation email. Please note that it can take up to 48 hours for the shipping company to update online tracking information. We ship using multiple delivery partners including Canada Post Expedited Parcel, UPS, and Purolator. Orders with a PO Box or Rural Route address ship via Canada Post only. Items may be shipped from multiple locations and arrive in separate packages and on different days.

Free Ground Shipping

Free shipping is available on orders of $69 before tax to most locations in Canada, excluding Nunavut, Yukon, Northwest Territories, remote/beyond zones. Pool & Hot Tub Depot will select the most cost-effective carrier for orders eligible for free shipping to your area, typically Canada Post Expedited ground shipping. Alternative shipping options are available at checkout for an additional fee.

$9.00 Flat Rate Standard Ground Shipping

$9.00 Flat rate standard ground shipping is available on orders under $69 before tax to most locations in Canada, excluding Nunavut, Yukon, Northwest Territories, remote/beyond zones. Pool & Hot Tub Depot will choose the most economical carrier for orders under $69 before tax that have paid the $9 flat-rate shipping fee, usually Canada Post Expedited Ground. Other shipping options can be selected at checkout for an extra cost.

UPS Standard Shipping

UPS Standard is a cost-effective, reliable ground shipping option, available for an additional fee at checkout to select areas in Canada that UPS serves. Please note that the transit time for the package is tracked by UPS starting from the day the order is picked up at the warehouse in London, Ontario, not from the day the order is placed online or by phone. UPS delivery business days are Monday to Friday 9am up to 8pm. All Canadian holidays are excluded and do not count as a business day.

UPS Express Shipping

UPS next business day* delivery is available for an additional fee at checkout to select areas in Canada that UPS serves. Please note that the transit time for the package is tracked by UPS starting from the day the order is picked up at the warehouse in London, Ontario, not from the day the order is placed online or by phone. *UPS delivery business days are Monday to Friday 9am up to 8pm. All Canadian holidays are excluded and do not count as a business day.

In-Store Pickup

In-store pickup is available at the London, Ontario location only. You will be notified via email when your order is available for pick-up. Please wait for the email as your order may not be available for pick up earlier. Orders that have not been picked up within 30 days of the order date may be cancelled and refunded to the original method of payment.

Remote and Airstage Locations

As determined by Canada Post and or UPS, areas considered remote, that receive infrequent mail service or where mail must be airlifted are ineligible for free shipping or $9.00 flat rate shipping. Remote areas are listed in Table 9 and the Air Stage Locations list is available here. Shipping costs to any of these areas is calculated by weight and size of the order, please add the desired items to the cart and enter your postal code in the shipping calculator of the shopping cart.

Shipping Outside Canada

Poolandhottubdepot.com only ships within Canada. Unfortunately we are not able to export our products to any other countries.

Cancellations

Should the need arise to cancel an order after it’s been placed, we will do our best to accommodate your request. Please get in touch with our Customer Care team as soon as possible, ways to contact us can be found here. Once your order moves into the awaiting shipment stage in our warehouse, we may no longer be able to cancel it. Should this be the case, we can help facilitate a return upon delivery (excluding final sale items).

1-year limited warranty against manufacturing defects.